U.S. Teks | Services We Provide

Our Vision For Our Customers
High Tech - High Touch On-Site Computer Consulting Services With A Smile!

Managed Care Services
A key element of delivering a managed service is technology allowing US Teks' engineers to remotely and securely monitor, maintain and mange desktops, servers, network devices and applications at our clients locations over the Internet.

US Teks Desktop Care - This is a 24/7 preventive maintenance service for desktops designed to proactively and regimentally maintain the most troublesome areas of desks tops. It is performed as a unobtrusive, background service. The Total Desktop Care service includes the following.
1. Antivirus management
2. Spyware management
3. Temporary File/Internet file removal
4. Microsoft Patch management
5. System up and down monitoring
6. System defrag, scandisk and page file optimization
7. Monthly reports to client detailing all issue and repairs

US Teks Server Care - This is a 24/7 preventive maintenance, monitoring, analysis and escalation service based on alerts. Total Server Care includes the following.
1. 24/7 monitoring, analysis and escalation
2. Antivirus monitoring
3. Backup monitoring
4. Microsoft patch management
5. Early warning and preventive alerts for:
           a. Hardware (memory, disk, RAID and UPS)
           b. Microsoft Active Directory
           c. Linux
           d. Microsoft Exchange services
           e. Microsoft SQL server

US Teks Ultimate Care - This is our elite service covering both Desktop Care and Server Care services as well as unlimited support on-site or remotely at one low cost per month. Extra services included
1. Disaster recovery documentation and planning
2. Yearly computer budget services

SPAM Protections - US Teks, LLC can help you to protect your business against a wide range of email and Web threats – from spam and viruses to spyware and fraudulent phishing attacks – with fully-managed online security solutions powered by MX Logic. With convenient online ordering, you can easily put the MX Logic® Email Defense Service and the MX LogicSM Web Defense Service to work for your business.
Put advanced online security to work for your business today Order Online